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Syncing Files Questions

  • 70 How do I sync files between computers?

    If you have multiple computers you can sync your files between them using the Mypcbackup Sync Folder.

    All you have to do to sync files between computers is to download the Mypcbackup desktop application using the same logins as your main computer. There are no limits to the number of computers you can do this on.

    Once you have the desktop application installed on more than one computer you are ready to start syncing. All you need to do is drag and drop, copy and paste or use the right click context menu to move the files you want to sync into the Sync Folder.

    Once these files and folders have been synced they will instantly appear in the corresponding folder on your second computer. Any future devices that you install the application on will automatically retrieve existing synced files.

    Mypcbackup will automatically sync files in the Sync Folder without you having to do anything. There is no start sync button or any extra settings, everything will happen automatically for you. Last Update: 02/13/2014

  • 36 How much sync space do I have?

    If you have a free account sync space is limited to 15mb. If you have a paid account you are given 1GB of free space as an extra to your account. You can add more space to your Sync Folder at anytime by upgrading inside your online control panel. Last Update: 02/20/2013

  • 82 What is the difference between sync and backup?

    File syncing and computer backup are two very different features. It is important to not confuse the two.

    Backup: takes a copy of the file and uploads it to our servers for safe keeping, you can get your files back at any time if you accidentally delete or lose a file by downloading from the online control panel or restoring via the desktop application.

    Sync: Allows you to sync the same files between multiple computers, syncing mirrors a folder on one computer on another.

    The two features are very different. Please note that Mypcbackup offers unlimited backup space, not unlimited sync space. Whilst Mypcbackup allows you to sync between an unlimited number of computers your paid license only allows you to backup one machine. You are able to purchase an additional license for a second computer with unlimited backup space for only 24.95 a year. Last Update: 02/20/2013

  • 0

    If your Mypcbackup Sync Folder appears to be stuck mid sync, and has been in this state for over 24 hours, it is possible that your anti virus or firewall is blocking the software from functioning correctly.

    Please ensure that you whitelist Mypcbackup with your anti virus provider and temporarily disable your firewall.

    For more info on how to disable your firewalls, please see this FAQ: http://www.Mypcbackup.com/faq/general/113/how-do-i-disable-my-firewall" Last Update: 02/13/2014

  • 0

    Inside your Mypcbackup Sync Folder there are 2 notifiers on icons that are used to denote the status of your files. If there is a blue syncing symbol your file is in the process of syncing between our servers and your additional computers. If you see a green tick symbol it means that file is successfully synced to our servers and your other computers. Last Update: 02/20/2013

  • 0

    Inside your Mypcbackup Sync Folder there are 2 notifiers on icons that are used to denote the status of your files. If there is a blue syncing symbol your file is in the process of syncing between our servers and your additional computers. If you see a green tick symbol it means that file is successfully synced to our servers and your other computers. Last Update: 02/20/2013

  • 40 Does Mypcbackup backup files in any order?

    No, Mypcbackup randomly selects and queues files for a faster and more efficient upload. Last Update: 02/20/2013

  • 43 Can I buy more than 20GB of sync space?

    Through the control panel the maximum sync space you can purchase is 20GB, if you want more than this we can add it, please email us at billing@Mypcbackup.com detailing how much you require and we will quote you.

    Remember, sync space is different to backup space. If oyu have bought a 75GB, 250GB or Unlimited backup account - you will have that much space exclusively for backup. Last Update: 02/13/2014

  • 32 I need to backup multiple computers

    Mypcbackup allows you to backup one computer per paid account. If you wish to purchase additional licenses we can offer these for only 24.95 a year per extra computer.

    You can however sync between as many computers as you wish for free simply by installing the application on your other computers. Last Update: 02/20/2013

  • 75 Can I backup more than one computer?

    Mypcbackup allows you to backup one computer per paid account. If you wish to purchase additional licenses we can offer these for only 29.95 a year per extra computer.

    You can however sync between as many computers as you wish for free by simply installing the application on your other computers. Last Update: 03/06/2014

  • 41 Where is the Sync Folder?

    The Sync Folder is accessible through clicking the Sync icon on the app, the folder itself is located on our servers, there is no temporary location of the files on your computer. What you see in the Sync Folder is what is in the cloud. Last Update: 03/06/2014

  • 15 Drag and drop

    We have now added the ability to drag and drop files to your sync folder using your browser. This new feature means that you don't have to have the application installed on the computer, if you want to add a file to your sync folder.

    Simply log in to your account and you will notice on the left has sided a window called “Add files to your Sync Folder”. To use this feature, simply highlight the files you wish to backup and drag the files onto the “Drag and Drop” window. This will automatically start backing up your selected files. Or, click on the “Select Files” button and pick the file through the folder tree.

    The maximum single file size you can upload via the control panel is 100mb.

    Please note that this feature is only compatible with, Firefox, Chrome, Safari and Opera. It is NOT compatible with Internet Explorer. Last Update: 02/13/2014

  • 13 What is Drag and Drop

    Drag and Drop gives you the freedom to quickly backup odd files very easily and quickly.

    Drag and Drop is an easy way for files to be included in your backup selection, in a secure way. On the application you will see a Drag and Drop button located on the top tabs.

    To use this feature, simply highlight the files you wish to backup and drag the files onto the “Drag and Drop” window. This will automatically start backing up your selected files. Last Update: 02/13/2014

  • 94 Is there an iPhone or iPad app?

    Yes there is, Mypcbackup now has an iOS app in the Apple App Store. The app is native to both iPhone and iPad. Last Update: 02/20/2013

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